Replacement Request thank you

Your Motherly Order has been requested for Replacement approval.



Please note that our replacement policy is only applicable on damaged / defective product shipped to you.

Below are the step wise events for your clear understanding:

Step 1: You raise a replacement request and it comes to us for approval.

Step 2: As soon as we approve your replacement, you shall receive an e-mail notification.

Note:  If the replacement is not eligible for a pickup then a self-return option will be given to you.  In such a case, shipping charge shall also be reimbursed to you.

Step 3: For eligible replacement pickup, courier boy will come to your provided address to pick up the product.

Step 4: Once we receive your product back, we initiate a replacement after it is found satisfactory.

In case of any issue, please WhatsApp with your order ID at 9999633480 or e-mail us at care@shopmotherly.com.